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Contact Info
Office Address:
B12 L18 MODENA SUBD., LILOAN CEBU, 6002 PHILIPPINES
Email Us:
contact@brightstontravelandtours.com
Mobile | Viber | WhatsApp
+63-917-303-0362 | +63-917-303-0362
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Is Brightston Travel & Tours legit?
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Where are you located?
📍 We’re based in Cebu, Philippines, but we handle bookings nationwide and international via online transactions.
Do you offer both domestic and international tours?
Yes! We offer both domestic and international packages.
What’s included in the package?
| Each package includes the following: |
| ✈️ Airfare | 🧳 Baggage | 🏨 Hotel | 🚖 Transfers | 🍽️ Meals | 🎟️ Tours | 👩💼 Tour Guide |
Do you offer travel insurance?
| Yes po! We offer visa assistance for countries with visa. We guide you through the requirements and submission. |
Do you also assist with visas?
Yes! We can include travel insurance for medical emergencies, flight delays, or lost luggage.
Can I book flights or hotels only?
Yes po, you can book flight-only, hotel-only, or complete tour packages, depending on your preference.
Do you offer installment payments?
| Yes po, installment is available — pay 50%, then the remaining balance before the cut-off date. |
| (We’ll send the schedule depending on your chosen travel date.) |
How can i book?
fill out this booking form lang po, so we can prepare your personalized travel quote:
Destination:
Date of Departure/Arrival:
No. of adults:
No. of kids below 7 y.o:
Contact #:
Email Address:
Then, will send you the updated all-in rates, promos, inclusions, and available travel dates.
How far in advance should i book?
We recommend booking at least 2-3 months before your trip to secure lower rates and guaranteed slots.
Can I rebook or refund?
| Rebooking depends on the airline and hotel policy. |
| Most promo fares are non-refundable, but we’ll assist with any possible changes. |
How long before the travel date do I get my ticket and itinerary?
Once your full payment is confirmed, you can receive your ticket and itinerary right away (if available).
But for most packages, these are usually released 7–10 days before your departure date. This is ensures your flight, hotel, and tour arrangements are fully confirmed and accurate before we send them to you.
What are the requirements to book?
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For international travel, do I need a visa?
| Some countries are visa-free for Filipinos, while others need visa assistance. |
| We’ll inform you immediately depending on your destination. |
What if my passport is expired?
Please renew it first before booking your flight. Your passport must be valid for at least 6 months from your travel date.
Can I choose my travel dates and Hotels?
Yes! We’ll check available schedules and promo dates that match your preferred time.
| Yes po. You can upgrade or downgrade depending on your budget. |
| We’ll recommend trusted hotels based on your preference (budget, family, or premium). |
How many kilos of baggage are included?
| Most All-In packages include 7kg hand carry + 20kg check-in baggage. |
Can I travel solo? or do you arrange group tours or company outings?
Yes po, we offer solo, Solo travelers may have a single supplement fee. Group, and private tour packages. We can create custom group packages for companies, barkadas, or families also. |
Do you accept walk-ins?
Yes po! Although we’re a home-based travel agency, we can arrange appointments at our home office if needed.
And for your convenience and safety, we’re also happy to set up a Zoom or video call for faster coordination online.
How can I contact you for faster transactions?
You can message us here on Messenger: https://www.facebook.com/brightstontravelandtours,
or you can contact directly on our Travel Consultant: https://m.me/liwumimarketing for faster assistance.
You may call also for our WhatsApp and Viber:
+639173030362
We’re happy to help you with inquiries, bookings, and travel arrangements anytime!
